Wolverhampont pupil Emma Watson is one of a number of students whose employment is now at risk due to a string of issues with welfare, including the student welfare office.
Ms Watson said she was not being treated well at the welfare office but was not in danger of losing her job.
“It’s a bit hard because the welfare is what’s at the heart of everything.
It’s really about giving kids a fair shot at a good education.
She said there were other staff members who were “not taking my concerns seriously”. “
I just think it’s just not fair.”
She said there were other staff members who were “not taking my concerns seriously”.
“I think the main problem is they don’t care about kids.”
A spokeswoman for Waverley Borough Council said the welfare officer was a “very important person” and had been working in Waverly since February.
“We are working hard to ensure that the welfare team is working effectively, with the guidance and support of the staff in their role, and this is a matter for the Department of Education.”
The spokeswoman said there had been “no complaints from staff about this” and “the welfare of children and staff has been fully monitored by the Department”.
The welfare office has been in operation since at least 2007 and was established by the Education and Skills Development Department to provide assistance to schools and carers.
The Department of Social Services said in a statement: “The welfare office is responsible for the welfare of Waverleys students and all other employees in Wakerley Borough. “
At the moment the Department has been able to provide support and support for the staff involved but we do need more information and feedback from the education sector and the wider community about what we are doing.”
The Department of Social Services said in a statement: “The welfare office is responsible for the welfare of Waverleys students and all other employees in Wakerley Borough.
The office is also responsible for supporting students and staff in the area of education.”
Education minister James Brokenshire has called for the government to consider extending the welfare staffs contract and is due to publish his proposals next month.
He has previously said the government would not extend the welfare contract because the cost would be passed on to Waverneys school funding.
“This is about providing services that students need,” he said.
“The education department are the primary provider of the education services provided in Wivenhoe.”
The Department of education and skills development is in discussions with Waverlees education authority, Waverlee Borough Council and the Waverles Welfare Officer to discuss the extension of the contract.
“The Welfare Office has been closed since the end of last year due to issues including a backlog of students needing to be assessed and re-assessed, and an ongoing issue with students accessing accommodation.